| FALL 2009 UPDATE |
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| Sharing our Knowledge: |
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Hospitals learn about operational readiness at OHA conference
Making the transition and being operationally ready to treat patients is the primary measure of success for hospitals that are completing a major capital project. At the October 2009 OHA Capital Planning Conference, PCGI and Halton Healthcare Services jointly described to attendees the key elements that hospitals need to consider and the early planning steps that are necessary for operational readiness success. To see our presentation go to: OHA Capital Planning
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| New Engagements: |

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Bermuda Hospitals Board pursues new P3 hospital
The Bermuda Hospitals Board is expanding its existing hospital through a P3 procurement process to increase capacity on its King Edward Memorial Hospital campus. PCGI is part of a Canadian team, led by Stantec Architecture, that is bringing its experience with the P3 procurement process to BHB, and developing an implementation plan that will guide them through the DBFM process to successful RFP release and through to Financial Close.
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Corporate Portfolio Management Tool for senior management
Prioritizing and managing multiple operational and capital projects from a senior management perspective was an annual challenge. Lakeridge Health turned to PCGI to develop a Corporate Portfolio Management tool that captures recurring and one-time projects, responsibilities, and funding sources that will enable senior management to determine project priorities and resources across its portfolio.
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OPP Modernization
OPP is modernizing 16 of its facilities in communities across the province with new detachments, regional headquarters, and forensics units. With PCGI’s implementation planning and management expertise, IO and OPP released Ontario’s first multi-site DBFM program to market on time.
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Windsor-Essex Parkway
The new Windsor-Essex Parkway, connecting Highway 401 to a new Windsor-Detroit border crossing, is the most significant single highway investment in Ontario’s history. PCGI has been retained to develop the overall implementation plan for IO and MTO and assess performance for this new DBFM project. Recently, the project achieved approval of its provincial Environmental Assessment – a major milestone to undertaking the new Parkway.
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New Operational Engagements:
Operational change involves all the “soft” organizational elements, beyond the facility, that are affected by change in order to conduct business in a new way. Using our project planning skills, PCGI has helped many Clients plan and execute operational changes – either as part of a capital facility project or as an operational change to their business.
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DeGroote School of Business to open new campus
McMaster University’s DeGroote School of Business is opening a new campus in Burlington in September 2010. Having already contracted a Design-Build team for its new facility, DeGroote engaged PCGI to assist them with identifying the operational changes required to open its new campus and create an implementation plan that will assist them with being operationally ready to greet new MBA and Executive Education students at its new campus in the fall of 2010.
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North Bay Regional Health Centre Project
The North Bay Regional Health Centre is a partnership between the North Bay General Hospital and the Northeast Mental Health Centre. In a Canadian first, an acute care hospital and a specialized mental health centre will be co-located on a single site. With the unique challenges and obstacles of the NBRHC, PCGI was engaged to develop an Operational Transition Implementation plan to guide both organizations through this operational change. The plan outlines tasks and responsibilities for both organizations as they work towards being ready to provide safe and effective patient care in their new facility. To view article click here
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Royal Victoria Hospital Expansion Project
PCGI is working closely with the Hospital to develop and maintain an overall operational readiness and transition plan for this multi-phased expansion project that is, amongst other programs, bringing a new cancer treatment facility to the growing hospital.
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Departure of Sunnybrook from Womens College Hospital
The remaining programs of Sunnybrook Health Sciences Centre that operate out of the downtown Women's College Hospital site will be consolidating within the Sunnybrook campus upon completion of their new M-wing expansion. PCGI has been engaged by Women's College Hospital to help establish their plan for ensuring a seamless transition during this process.
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Bluewater Health Capital Expansion
PCGI has been engaged by Bluewater Health to develop and maintain an overall integrated project schedule that aligns the processes of construction, operational transition, equipment, technology and human resources planning.
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Client Successes:
Many of our clients have recently achieved major project milestones successfully under the provincial AFP procurement process, and PCGI is proud to have assisted them in meeting their goals.
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- OPP Modernization Program (DBFM) - a multi-site program of 16 new facilities across the province, released its RFP to market on schedule in August 2009
- Toronto South Detention Centre (DBFM) - a twin tower detention facility in south Etobicoke is on schedule fo achieve Commercial Close (October, 2009).
- Windsor - Essex Parkway (DBFM) - achieved approval of its provincial Environmental Assessment in August 2009.
- Bridgepoint Health (DBFM) - achieved Financial Close with Plenary Health in August 2009 as planned.
- Women's College Hospital (DBFM) - released their RFP to market on schedule in July 2009.
- Halton Healthcare Services (DBFM) – conducted it's second annual Board governance retreat, facilitated by PCGI, for the final period of the Transaction Phase leading to Financial Close.
- Niagara Health System - submitted a full implementation schedule to the HNHB LHIN in May 2009 and is on track for completion “early implementation” changes between the spring and fall of 2009.
- Markham Stouffville Hospital (Build Finance) - is underway on their early works project this fall as planned.
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Enhancing Our Knowlege:
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Facilitation for Success
The PCGI team together with members of our alliance partner Hanscomb Limited, attended a full-day “Facilitation for Success” workshop conducted by MICA Consulting Partners to enhance our facilitation skills. Facilitation is a critical element of PCGI's methodology to help our clients better understand their project challenges and define implementation plans to achieve their project and corporate goals.
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Managing Project Risk
Risk management is an integral part of any project implementation plan. To expand our risk management knowledge that we bring to our Clients, PCGI invited Keith Farndale of Procept Associates to lead a workshop on “Managing Project Risk” for the entire PCGI team. The workshop focused on anticipating and addressing uncertainties that threaten projects. Techniques for risk identification and analysis were discussed together with appropriate response strategies that align with an organization's risk tolerance.
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PCGI Team:
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Congratulations to our team members on being awarded their PMP (Project Management Professional) designations from The Project Management Institute:
- Andrew Norris
- Nina Lowe
- Charles Defend
- Diana Lee
- Dana Chmelnitsky
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> Other News
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